Returns & Exchanges

At The Beat Goes On, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Attach Shipping Label

Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return package.

4

Drop Off and Track

Drop your package off at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange once the item is inspected.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing